4:55 PM EST: We are currently looking into the site issues please bear with us as we are finding and fixing the problem.
5:03 PM EST: We identified the problem with one of our backend databases. We are looking into the issue.
5:20 PM EST: The issue with the database was resolved and now the site is operating correctly. We are current investigating the root cause.
January 17th, 2010
12:04 AM EST We have been alerted to a possible problem with pages loading. We are currently looking into it now.
12:35 AM EST The problem has been cleared and the site is working properly for the last 15 minutes. We are continuing to investigate the root cause of the problems.
November 13th, 2009
12:32pm est: Etsy was just briefly redirected to the site maintenance page for a minute. We are investigating what was the cause and apologize for any problems this may have caused.
November 13th, 2009
12:25pm EST: At this time we are stable. We are still investigating the root cause but are monitoring the situation very closely.
12:07pm EST: We are currently looking into why the site is having issues please bear with us as we are finding and fixing the problem.
November 12th, 2009
11:55pm EST: We continued to monitor and confirmed that the corrective actions we took have fixed the site slowness. Thank you and sorry for any problems this may have caused.
10:26pm EST: At this time we have found the cause of the slowness. We are continuing to work on the issue behind the scenes but the site performance should be much better at this time.
10:04pm EST: At this time we are checking into some site slowness that our monitoring has alerted us to. We will continue to investigate and are working on correcting the problem.
November 8th, 2009
6:00 AM EDT: Our maintenance has been completed successfully.
2:00 AM EDT: We have begun our maintenance.
As announced on the Storque, we are doing our site maintenance Monday morning from 2am-6am EDT (see the clock to convert 2am EDT or 6am EDT to your time zone).
We will post updates here during the maintenance
November 2nd, 2009
11:19pm EST: The issue has been corrected and the site slowness issues that occurred from roughly 10:42pm-11:14pm EST have been resolved. We apologize for the problem and are keeping an eye on things.
11:10pm EST: We have discovered the source of the problem (a hung internal DNS server) and are restarting it. The effect of the problem is overall slowness on the site, though the site is available to users.
10:59 pm EST: We have been alerted by our monitoring system of systems issues and we are investigating.
November 1st, 2009
Between 3:55 and 4:10 EST today we experienced an intermittent issue with the site. Some attempts to view pages on Etsy failed, and displayed error messages instead of normal content.
We corrected the problem and the site is operating normally again.
October 28th, 2009
10am: As announced on the Storque, Chat and Virtual Labs will be unavailable for 30 minutes due to some backend changes. Thanks for your patience!
October 26th, 2009
8:17pm EDT: We have resolved the blank page issue at this time. Sorry for any problems this may have caused.
7:39pm EDT : We are aware of blank pages for some of our users, we are isolating the problem and resolving as quickly as possible.
October 15th, 2009
2:59pm EDT: please note at 2:17 we were able to fix the issue and have actively resolved the “uh oh” pages.
2:15pm EDT: Approximately 15 minutes ago we were alerted to some site issues related to people being directed to ‘uh oh’ web pages. We have isolated the cause and are working to fix the problem.
October 15th, 2009
1:16 PM - Rearrange Your Shop is now fully back online. Thank you for your patience.
10:56 AM- Alchemy is now back online. We are still working on Rearrange Your Shop.
9:08 AM - Alchemy is temporarily offline while we continue maintenance on it.
Rearrange Your Shop has also been temporarily disabled to address issues with custom ordering as described in this thread:
http://www.etsy.com/forums_thread.php?thread_id=6314098
We will provide further updates in this Admin forum thread:
http://www.etsy.com/forums_thread.php?thread_id=6314130
Thanks for your patience.
October 12th, 2009
8:29 AM EDT: The site is back — thanks for your patience!
8:15 AM EDT: We apologize for the delay. We should be back online within 15 minutes.
7:59 AM EDT: We are running a little behind and will come up after 8am. Be back soon!
6:30 AM EDT: The maintenance work is proceeding. Be back soon!
2:00 AM EDT: We have begun our maintenance.
As announced on the Storque, we are doing our site maintenance Monday morning from 2am-8am EDT (see the clock to convert 2am EDT or 8am EDT to your time zone).
We will post updates here during the maintenance
October 12th, 2009
We experienced an internal problem and are looking into it.
There was a problem with a critical server, it is restored to service at this time and we are closely monitoring the situation.
UPDATE: The time of the outage was from 1:30 PM EDT to 1:57 PM EDT.
September 30th, 2009
Between approximately 12:10am and 12:30am today, we experienced an issue with a piece of network hardware that powers Etsy.com. While the site remained available during that period, some users may have experienced degraded performance. The issue appears to have corrected itself and we are investigating further. Etsy is currently stable as we look into the problem.
September 28th, 2009