Etsy Garden

Fix.etsy.com moved to www.etsystatus.com

Hi Everyone, If you are looking for up to date information on issues that might be affecting Etsy.com, the place to go is Etsystatus.com. It contains new and up to date information.

May 6th Site Issue

12:50am EST: Shortly after midnight (EST) the site was stablized. We are working to prevent this from happening again. Sorry for any problems this may have caused.

12:00am EST: At this time we have been actively working on a site issue that is has tripped our alerts and caused a small site outage. Engineers are working on this issue as we speak, and we’ll post here again as soon as we have more information.

May 5th, 2010

May 5th 2010 Site Slowness Reported

1:25pm EST: At this time Akamai, our CDN has identified the issue between their network and Cogent (an internet service provider). They are working to resolve this issue as quick as possible.

11:33am EST: There have been reports of slowness and timeouts loading etsy.com. Most of the reports are from the Northeast of the United States, however it is possible other areas might be experiencing the same issue. There is a currently active thread discussing this issue. We also have an advanced technical case opened with our CDN provider, Akamai, to address this problem. We will post updates as we have them till we have a resolution. Thank you for your understanding as we work to correct this issue.

May 5th, 2010

April 25 2010: Site Issue

6:43pm EST: The site is back up at this time. One of our databases caused this unfortunate problem. We are in the process of reviewing the incident and will work to prevent this from happening again.

6:26pm EST: We are currently looking into a problem that is causing the site to not load properly.

April 25th, 2010

April 3 2010: Site Issue

6:00am EST: At this time the site is back and stable. We were able to identify the problem on the database and took corrective action as quick as we could. Sorry for any problems this may have caused, we are working to prevent this from happening in the future.

5:53am EST: Currently we are working on the problem and will update here when we have more information.

April 3rd, 2010

April 2 2010: Site Issue

4:33am ET: For less than two minutes at about 4:33am, Etsy may have been unavailable to some users. The site is currently stable and we are investigating the problem.

April 2nd, 2010

March 31: site issue

4:15am ET: For less than a minute at about 4:10am, Etsy may have been unavailable to some users. The site is currently stable and we are investigating the problem.

March 31st, 2010

March 30, 2010, page load problems

11:10 AM EST We experienced a brief site hiccup during which loading pages on www.etsy.com might of been slow or unresponsive for up to a minute. We are currently stable and are looking into the problem.

March 30th, 2010

March 30th Problems loading pages

4:51am EST: Tonight at 4:00am EST we experienced a brief site hiccup during which loading pages on www.etsy.com might of been slow or unresponsive for up to a minute. We are currently stable and are looking into the problem.

March 30th, 2010

March 30th Problems loading pages

4:51pm EST: Tonight at 4:00am EST we experienced a brief site hiccup during which loading pages on www.etsy.com might of been slow or unresponsive for up to a minute. We are currently stable and are looking into the problem.

March 30th, 2010

March 25: Search issue

5:28 ET: Search issue update: At this time search functionality has been fully restored. We will be monitoring this issue closely.

4:53 ET: There is currently a problem on Etsy that is affecting the search drop-down box in the top right navigation, and possibly other areas of the site. We are actively working to correct it and will update everyone here. We’ll have it fixed soon!

March 25th, 2010

March 11 Treasury Loading Issues

6:27pm EST: At this time we started to experience problems loading Treasury. We are aware of the problem and working as quick as possible to resolve it. Stay tuned for more information.

10:24pm EST Treasury Loading Update: At this time the treasury is working normally again. We will continue to watch it closely.

March 11th, 2010

March 8 Problems loading pages

7:42 AM: There were problems loading some pages from www.etsy.com for a duration of 2 minutes. We are aware of the problem and are working on it.

March 8th, 2010

Feb 18th, Page loading problems

6:15 PM EDT: we are currently aware of the site problem and are working to resolve it. we will update once we have fixed the issue

6:17PM EDT: the site is currently back up. We apologize for the unscheduled downtime and are working to prevent this from happening in the future.

February 18th, 2010

January 17th Site Issue

4:55 PM EST: We are currently looking into the site issues please bear with us as we are finding and fixing the problem.

5:03 PM EST: We identified the problem with one of our backend databases. We are looking into the issue.

5:20 PM EST: The issue with the database was resolved and now the site is operating correctly. We are current investigating the root cause.

January 17th, 2010

Nov 14th, Page loading problems

12:04 AM EST We have been alerted to a possible problem with pages loading. We are currently looking into it now.

12:35 AM EST The problem has been cleared and the site is working properly for the last 15 minutes. We are continuing to investigate the root cause of the problems.

November 13th, 2009