November 2nd: Site maintenance 2-6 AM EDT

6:00 AM EDT: Our maintenance has been completed successfully.

2:00 AM EDT: We have begun our maintenance.

As announced on the Storque, we are doing our site maintenance Monday morning from 2am-6am EDT (see the clock to convert 2am EDT or 6am EDT to your time zone).

We will post updates here during the maintenance

November 2nd, 2009

Nov 1st: Site slowness

11:19pm EST: The issue has been corrected and the site slowness issues that occurred from roughly 10:42pm-11:14pm EST have been resolved. We apologize for the problem and are keeping an eye on things.

11:10pm EST: We have discovered the source of the problem (a hung internal DNS server) and are restarting it. The effect of the problem is overall slowness on the site, though the site is available to users.

10:59 pm EST: We have been alerted by our monitoring system of systems issues and we are investigating.

November 1st, 2009

Oct. 26 - Problems loading site

Between 3:55 and 4:10 EST today we experienced an intermittent issue with the site. Some attempts to view pages on Etsy failed, and displayed error messages instead of normal content.

We corrected the problem and the site is operating normally again.

October 28th, 2009

Oct. 26: Virtual Labs / Chat maintenance

10am: As announced on the Storque, Chat and Virtual Labs will be unavailable for 30 minutes due to some backend changes. Thanks for your patience!

October 26th, 2009

Oct 15th Home page blank

8:17pm EDT: We have resolved the blank page issue at this time. Sorry for any problems this may have caused.

7:39pm EDT : We are aware of blank pages for some of our users, we are isolating the problem and resolving as quickly as possible.

October 15th, 2009

Oct 15th Site performance

2:59pm EDT: please note at 2:17 we were able to fix the issue and have actively resolved the “uh oh” pages.

2:15pm EDT: Approximately 15 minutes ago we were alerted to some site issues related to people being directed to ‘uh oh’ web pages. We have isolated the cause and are working to fix the problem.

October 15th, 2009

October 12 - Alchemy / Rearrange Your Shop temporarily unavailable

1:16 PM - Rearrange Your Shop is now fully back online. Thank you for your patience.

10:56 AM- Alchemy is now back online. We are still working on Rearrange Your Shop.

9:08 AM - Alchemy is temporarily offline while we continue maintenance on it.

Rearrange Your Shop has also been temporarily disabled to address issues with custom ordering as described in this thread:

http://www.etsy.com/forums_thread.php?thread_id=6314098

We will provide further updates in this Admin forum thread:

http://www.etsy.com/forums_thread.php?thread_id=6314130

Thanks for your patience.

October 12th, 2009

October 12th: Site maintenance 2-8 AM EDT

8:29 AM EDT: The site is back — thanks for your patience!

8:15 AM EDT: We apologize for the delay. We should be back online within 15 minutes.

7:59 AM EDT: We are running a little behind and will come up after 8am. Be back soon!

6:30 AM EDT: The maintenance work is proceeding. Be back soon!

2:00 AM EDT: We have begun our maintenance.

As announced on the Storque, we are doing our site maintenance Monday morning from 2am-8am EDT (see the clock to convert 2am EDT or 8am EDT to your time zone).

We will post updates here during the maintenance

October 12th, 2009

September 30 2009, Problems loading site

We experienced an internal problem and are looking into it.

There was a problem with a critical server, it is restored to service at this time and we are closely monitoring the situation.

UPDATE: The time of the outage was from 1:30 PM EDT to 1:57 PM EDT.

September 30th, 2009

September 29: network issue

Between approximately 12:10am and 12:30am today, we experienced an issue with a piece of network hardware that powers Etsy.com. While the site remained available during that period, some users may have experienced degraded performance. The issue appears to have corrected itself and we are investigating further. Etsy is currently stable as we look into the problem.

September 28th, 2009

September 23rd: Site error page issue

11:24pm EDT: We were able to find that this problem was intermittent for some users. We track down this problem to resolve it.

10:20pm EDT: We are currently investigating some reports of users who get an error page while browsing the site. We are working on tracking down the problem.

September 23rd, 2009

September 22th: site issue

3:13pm EDT: Etsy just experienced a brief site issue. We are aware and are looking into the cause. The site is back up and running at this time.

September 22nd, 2009

September 14th: Site maintenance 2-6 AM EDT

5:55 AM EDT: We have completed our maintenance window at this time.

2:00 AM EDT: We have begun our maintenance.

As announced on the Storque, we are doing our site maintenance Monday morning from 2am-6am EDT (see the clock to convert 2am EDT or 6am EDT to your time zone.

We will post updates here during the maintenance if needed!

September 14th, 2009

August 24th: Site maintenance 2-6 AM EDT

5:48 AM EDT: We have completed our maintenance. Yay!

2:00 AM EDT: We have begun our maintenance.

As announced on the Storque, we are doing our site maintenance Monday morning from 2am-6am EDT (see the clock to convert 2am EDT or 6am EDT to your time zone.

We will post updates here during the maintenance!

August 24th, 2009

August 22th: site issue

6:45am EDT: The site is back up. The cause was a database malfunction. We are looking closely at the issue.

6:20am EDT: We are aware of the current site issues and are looking into it. We will post updates here.

August 22nd, 2009

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